Long time user of TurboTax. netfiled and downloaded T-slips successfully for many years (ever since that functionality was added). I can successfully login to my CRA account with a login partner. When I TurboTax tries to connect to CRA to download T-slips, I get error code 021. I have double-checked Access code.
I echo what others have said. The TurboTax support agent does not read the posts of the person that they are trying to help. For example, the thread is clearly about "downloading" T-slips. TurboTax support offers advice about how to "upload T-slips" accompanied by a broken link.
Come on TurboTax support. Do better. Product has always worked in the past so I forked out the money every year. This year I share the frustration of your other users. I have wasted hours of my precious time, including hours spent on hold with CRA support. This might be the last year for TurboTax renewal for me. Pencil and paper still works
