Thank you for your reply.
While I appreciate the detailed explanation of how the USA and CDN versions are different, I think the whole point of the thread is being missed. Or I'm not explaining myself clearly.
My decision to use the 2023 online version was not voluntary. When I chose that particular product for the first time, there was NO warning whatsoever about choosing the desktop version in subsequent years would result in incompatible working file formats.
Now, there should be actions related to solving the problem (e.g. writing an app that scans/converts the PDF files to the desired desktop file formats "ttXX" or "taxXX", etc.). Because of this flaw, I now have to start my 2024 returns from scratch, without the benefit of importing my 2023 return information. Not a huge deal of course, but if I had known this last year, my process for selecting tax software might have been different.
Since Intuit / TurboTax knew of these issues previously, I can only assume that this has been an intentional outcome all along. I have yet to hear of how a solution is going to be developed. Is this problem intended for ALL future users of the online and desktop versions?
Regards,
Greg
