Troubleshooting

If you bought the same version I did, "TurboTax Deluxe Online Edition 2024 (PC) - 1 User - 8 Returns - English - Digital Download", then you can't activate it using your Activation Code, you have to do your taxes on the Turbo Tax website, <https://turbotax.intuit.ca/tax/software/online>.

If you want the Desktop version you will have to request a refund and re-purchase the correct TurboTax Deluxe version, not the Online version

Good luck.