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Troubleshooting
Where did you purchase the product from? Is it a direct purchase from Intuit or Is it a Retail purchase?
You can us this link to request a refund.
Unfortunately, if system requirements are not met, it may cause issues with the installation. If you need help you can contact our phone support so they can assist you with the installation.
To talk to our phone support team.
We're available Monday through Friday, 9 AM to 6 PM ET for English and French support.
Thanks for choosing TurboTax.
‎January 15, 2025
10:42 AM