Troubleshooting

Can you please specify if you are using TurboTax Online or Desktop?

If you are using TurboTax Online, you can increase the text size in your browser (see screenshot).

For TurboTax Desktop, from the Welcome page or in the return, like the product support did with you, you can click on on View // zoom // zoom in or from form mode, you click on the text box in the blue bar (see screenshot). Sometimes, it can take effect only if you close the software and re-open, depending on the option you used.

If the issue persist, product support team can screenshare and send it to investigation, if needed.

Thank you for choosing TurboTax.