Troubleshooting

@rvithal You are right! planification is the key! 

 

We understand that the fact that the review of Schedule 3 is not complete by CRA yet, may have an impact on the planning of some of our customers, but as has been said a few times in this post, as soon as CRA sends us the finalized Schedule, TurboTax will be updated. An update has already been released last Thursday.

 

Every year, the software is available to all our customers in mid-December, even if the annual review of certain forms is not yet complete. Some of these forms are not necessary for all customers, and as soon as one of them is in your return, NETFILE is impossible precisely for reasons of calculation accuracy.

 

We value your opinion and we invite all our customer to report calculation or technical problem with Product support, when the issue persists. They will be able to screenshare with you and send to investigation, if needed.

 

Thank you for your patience.