Troubleshooting

We have sent you an email with your license code.

 

Thank you for choosing TurboTax.

Troubleshooting

I lost my activation code for 2021 and 2022

Troubleshooting

@1975 Kombi I’m not able to find any orders for you with the information that I have. Please contact our phone support team for more assistance, you can call them at 1-888-829-8608.

 

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.


Thank you for choosing TurboTax.

Ian M
New Member

Troubleshooting

I too have lost my 2023 turbo tax license code. I used it in 2023 to do my taxes but I can’t find it now and need it for 2024

Troubleshooting

We just sent you by email your receipt for 2023 TurboTax Desktop.

 

Thank you for choosing TurboTax.

Troubleshooting

How do I retrieve my 2023 activation code

Troubleshooting

We noticed that you called in; were they able to assist you in retrieving your 2023 activation code?