I'm having the same issue. I've used TT online for the past several years. I chose the desktop version this year because I like to be able to review the forms that the software is creating. I've had issues in the past with form errors that were never apparent during the process. At any rate, when I follow the instructions in the desktop version to retrieve my previous TT data, I get an error.
It would be easier to switch to a competitors software and retrieve the data than it is to retrieve it within the turbotax platform
