Okay did as directed:
Still not working comes to the web site for Canada & then asked for the key code ( Inputted ) Then it states the key code is not valid so now I have no access at all.
I'll call COSTCO & see if I can return it for a new one. (I don't think they will exchange it.)
My question is after all these years they make this harder to login too.
Not happy with this product at the moment.
Kyle J
