As per the card from the Box. # 083881 1. Visit turbotax.ca/activate to activate the product you purchased. 2. Creator sign in to your Intuit account 3. Activate your Turbo Tax software by entering in the 16-digit activation code 4. You're all set to file your tax return P/N 123302 I have followed the above from the directions from the box. In the e-mail threads below you sent me another link which I followed I signed in inputted the key code now it shows it's invalid. That is where I'm at with this at the moment. I deleted the the download that at least it took the key code. Now I have nothing. I have used this software for many years & this is the first time I've had this issue. We have been going back & forth on this for a few days now. Costco will take it back but I'm a three hour drive to my Costco, Either way, this looks like I will have to spend more funds to make this work. You have my e-mail address: [email address removed] If you could send me a working 16 digit key code that would be great or i take the hit, financial wise & have to endure this. Kyle J
