Troubleshooting

We suggest you to contact our product support team by phone

They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.

 

The NETFILE service are now closed for the electronic filing of your return. CRA will re-open NETFILE service on Monday, February 24, 2025

Thank you for choosing TurboTax.