I have been using the online version for five tax seasons and have never encountered these issues before. This year, I still trusted it, and even after problems arose, I believed TurboTax would promptly fix this minor issue. However, the responses have been consistently deflecting responsibility to the CRA or the technical team, which is completely inconsistent with TurboTax's good reputation. I suspect this year's version was made by someone with no experience, completely unfamiliar with tax laws, and the interface is flashy and cumbersome, utterly useless.
