Troubleshooting

@brnsdv We understand your frustration and that the wait for resolutions can sometimes seem long.

 

If you're experiencing issues with your software and feel you need a closer look, we invite you to contact our product support team by phone. They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.
 

We'll share your feedback with the proper TurboTax Team. 


Thank you for choosing TurboTax.