Troubleshooting

One of the unhelpful comments from the help desk was maybe start a new tax return.

 

I said that I was trying to submit my taxes return...not looking to start over.

Troubleshooting

We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

Troubleshooting

Platitudes are really not useful at this time. Filing deadline is April 30th. Simple answer would be much more useful. Will it be fixed before the deadline or do we need to look at different software which does not have this issue so that we do not miss the deadline.

Troubleshooting

From Globe and Mail (February 13)

 

Individual taxpayers reporting a capital gain or loss in 2024 will have until June 2 to file a 2024 tax return without incurring interest or late-filing penalties, the Canada Revenue Agency (CRA) revealed to Globe Advisor on Thursday. The deadline for filing an individual T1 return is April 30.

Troubleshooting


@SDURSO1951 wrote:

Platitudes are really not useful at this time. Filing deadline is April 30th. Simple answer would be much more useful. Will it be fixed before the deadline or do we need to look at different software which does not have this issue so that we do not miss the deadline.


100% agree!

Troubleshooting

After today's update TurboTax will not boot up. Will only start if I answer NO in dialog box asking to allow INTUIT to make changes to computer. There is obviously a bug with the update. This tax season is turning out to be quite a challenge.

Troubleshooting

Same thing happened to me.

When did the Trump Administration take over running Intuit? 

Troubleshooting

@gordpope The kludgy procedure of uninstalling and then reinstalling from https://turbotax.intuit.ca/tax/software/download worked for me. If you are worried that uninstalling might delete your tt24 files (it didn't delete mine), then a prudent extra step would be to make a backup of those tt24 files before doing the uninstall. I hope that helps.

Troubleshooting

All this BS was not part of what I signed up for when I bought TurboTax 2024. I  AGREE WITH gordpope: LOL

Troubleshooting

@SDURSO1951 Maybe this will make you feel a bit better:

 

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