Turbo tax not working

After I hit create return and enter names and SINs, etc. I get a screen that says:

“We're sorry, something went wrong

The good news is that we're fixing it.

In the meantime, please refresh the screen and try again. If you get this screen a second time, that means we're still working on it, so please come back in a few hours.”

this has been going on for a couple weeks and starting a fresh return does the same thing.