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Troubleshooting
Same issue here, again this year. I debated not using TurboTax this year because it is such a frustrating problem, and the help phone line does not have a solution, or understanding of the issue for that matter. Lack of interest in looking into the issue is my best summary.
It's not just the toolbars on the home screen. Once inside a return, the pop up windows for inputting things like T4 slips is so messed up you can not enter anything.
So I thought a year later, it would be a known issue and fixed for the 2024 tax year software. Wrong, not fixed!
It seems to be a 4k screen compatibility issue. Would be nice if someone could be dedicated to the issue and find a solution.
‎February 18, 2025
7:34 PM