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License code
I downloaded desktop version in January but recently changed out my laptop, which deactivated the software. Do not have my license code from January to reactivate. How can I get a duplicate receipt with my license code?
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February 18, 2025
8:29 AM
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Troubleshooting
We have sent you a private message please check.
Thanks for choosing TurboTax!
February 18, 2025
2:05 PM
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Troubleshooting
I have received the message that my phone number has been updated.
February 19, 2025
10:56 AM
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Troubleshooting
@JS690 You can receive this message if you request an account recovery.
Have you requested a change to your telephone number? If not, please contact our product support team.
Thank you for choosing TurboTax.
February 19, 2025
2:01 PM