BRemai
New Member

License code

I downloaded desktop version in January but recently changed out my laptop, which deactivated the software.  Do not have my license code from January to reactivate.  How can I get a duplicate receipt with my license code?

Troubleshooting

We have sent you a private message please check.

 

Thanks for choosing TurboTax!

JS690
New Member

Troubleshooting

I have received  the message that my phone number has been updated.

Troubleshooting

@JS690 You can receive this message if you request an account recovery. 

 

Have you requested a change to your telephone number? If not, please contact our product support team.

 

Thank you for choosing TurboTax.

BRemai
New Member

Troubleshooting

Thank you.  I am good now.