qiyunfeng
New Member

Troubleshooting

Hello!

I bought the turbotax online deluxe edition from Costco in canada. 

I then proceeded to file my taxes. Upon reaching payments page I entered the activation code in the coupon code. It brought me to the activation page. I entered the code the first time and it worked. I then returned to filing taxes to review my file some more. Now when i proceed to the tax file page, it still shows me the payment page and there is no acknowledgement of my activation. I am also unable to activate it again as it now says my code is invalid. Is there any way to resolve this?

Thank you!