I see you have an active account, If you are still unable to log in we would suggest contacting Product support.
During tax season (February 24th to May 1st), we're available 7 days a week during these hours:
9 AM to midnight ET for English support
9 AM to 9 PM ET for French support
During the rest of the year (May 2nd to February 23rd), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.
We are closed on the weekends for now.
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