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purchased a licence code and trying to download but all I get is a crdownload file
This is for 2024 tax year on a Windows 10 PC.
February 26, 2025
9:23 AM
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Troubleshooting
For installation issues, make sure you are following these points:
You have the administrator rights on the profile you are installing TurboTax on
You are not trying to install on a cloud
Turn off your antivirus software and Windows Defender, before installation
If the error persist, we suggest you to contact our product support by phone.
Thank you for choosing TurboTax.
February 27, 2025
5:12 AM