recently submitted my T4 form and paid $70 for tax preparation. However, my experience has been extremely frustrating. I asked several questions to the professional handling my case, but I received no response. This lack of communication and transparency has left me deeply dissatisfied.

Therefore, I request that the person currently working on my taxes no longer continue with the service. Additionally, I demand a refund of the amount paid, as the service provided has been far below expectations.

I look forward to your prompt response and resolution.

Best regards,
Cassius