I have started two returns now and each have the same problem: my return amount does not change after I enter in my childcare expenses (daycare fees). In fact, the childcare fees are not showing up in the summary page on line 21400. This has never happened in the 10+ years of filing with TurboTax online. This must be a software glitch.
Details:
- I am using the online free platform (basic version of $21 after filing).
- Husband and I are filing together.
- Dependent information is correct.
- I am filing child care expenses under lower income parent (me).
- Childcare expenses are not showing up on line 21400 of the summary page after they are entered. And for fun, I checked the summary page for hubby and nothing listed there.
Why are data not transferring into the summary section after it has been inputted? How can I get this resolved?
