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CPP - T4A(P) - cannot get it to accept the months in box 23. Will not allow me to netfile as it says that this needs to be fixed. Doesn't matter how may times I enter the number it will not accept. Very frustrating.
Program will not accept the number I put in for box 23 and it will not let me netfile as it says it needs to be fixed. I am getting very frustrated with this.
DebraP1
March 4, 2025
10:47 AM
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Troubleshooting
Please make sure that you don't have anything in Box 21, and that your income was put in the right box - Retirement Benefit should be entered in box 14.
You can also try deleting the T4A(P) and then re-entering the slip.
March 6, 2025
3:09 PM
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Troubleshooting
It was not turbo tax. The t4AP was not filled out properly. It only had retirement months and not disability months. Got it fixed and program worked.
Thank you
March 7, 2025
8:00 PM