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I am using the turbo tax 8 return box I purchased at Walmart. I have done the screen sharing with someone from customer service as well.
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after call with support, finally it get solved, I need make a copy from original return and make a new return, skip all product choice, then it works, most like when original return create, it choose different license which I buy.
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@jackxur We are glad to hear that issue is resolved and you were able to Netfile. Thanks for letting us know.
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I used the same solution of creating a copy of my return and submit it again. It did work, but it is not an acceptable solution. I used this software for more than 20 years and had no issue. I think it is a bug that should be addressed. Reach out to me if you need more details.
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Happy u got some place i talk someone and told me the end march be fixed and nothing he do and said good by .. I get shot happens to programs but I spent all money to do mying family's talks for not to work .
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I am also getting this error message at the review stage! Very frustrating. I have restarted, refreshed waited till another day. Is there some fix to this?
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Troubleshooting
This issue is still being worked on.
We thank you for your patience.