Schedule 3 - Capital Gain has been updated on the CRA website, and it does correspond to schedule 3 that you have on your software. If you look carefully, both schedule (CRA and TurboTax) still refers to 2 periods (2024/01/01 to 2024/06/24 and 2024/06/25 to 2024/12/31). However, in Part 4 of schedule 3, it adds period 1 and 2 and multiply it by 50% which is the inclusion rate. So, the change has been made to schedule 3 and when I called CRA, they mentioned that there won't be any more updates of schedule 3 considering that they did fix the inclusion rate back to 50%.
In the numerous returns I do for my family, I was able to submit some of them but not the other ones despite the fact that they did not have any capital gains. I believe that you are out of explanations and reasons for not being able to correct this problem in your software.
I have tried 2 other softwares (UFile and Taxtrom) and with both, I was able to submit the same returns that was refused by TurboTax and they used the same schedule 3 that CRA has amended with the 50% inclusion.
This is the last time that I will be using TurboTax despite my usage since 1999.
You need to be honest and admit to your clients that you just can't fix the problem at this point and it has nothing to do with CRA's schedule.
