@GarryJacobson Packaging does state the system requirements to download the software.
The codes for TurboTax Download will not work with TurboTax Online & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need.
If you bought TurboTax Desktop from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund.
