Same problem. I spent 3 hrs on the telephone with them and they still couldn't solve the problem. Then the girl told me I should maybe try the online version and that it would be free. I spent another 2 hrs redoing the taxes and when it was time to submit they wanted 90$ NO THANK YOU!
Worst is that I can't even save the pdf file or print it out to send by mail.
I have never been so frustrated doing taxes as this year.
I'm going to ask for a refund if this is not settled by the end of the month!
