I don't recommend trying to download the software. Go to Walmart and buy it there or use another companies tax software. I thought I would save myself some time and download it and install it at home. I don't know what is happening at Intuit, but they clearly are a mess. After giving them the $40 plus tax, I received my license code and the download link. I pressed on the download link and proceeded to install the software. During the install process, I was asked for my license key again. I went back to my web browser and the page had moved away from where I left it, the license code wasn't there anymore. Intuit said they would email to me. It did not arrive in my inbox or junk folder. The crap Intuit webpage said to wait up to 24 hours. Excuse me? I pay you for your software and you want me to wait 24 hours to use it? I phoned it to get help, that was 45 minutes ago. I have been on hold the entire time. Sorry Intuit, you have lost your way. I hope someone who makes decisions reads this email. I recommend that same person to try to download the desktop version of the software and try to do what I did. You are a horrible company to deal with.
