GraceTS
New Member

Troubleshooting

Been having the same issue.  Last weekend. And still today. Someone is to call, but nobody has yet. 

The error code says "the total amount of payments received (box 65818) must equal the total principal plus interest amounts...." 

But the actual box number on the form they are referring to is 68518 ... so looks like it's a coding error on the verification. 

Turbo tax needs to fix.