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Troubleshooting
Those boxes are empty and on screen display "0.00". It still does not work. Note the Error Number:
CRA Result Code: 84
#95031 - Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections.
1. For all provinces or territories, line 50310 requires an entry on line 50340 from box 16 of all your T4 slips and, if applicable, on line 50341 from box 16A of all your T4 slips and/or on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips.
2. Your province or territory of residence on December 31 is not Quebec. Lines (50310 + 22215 + 44800) must equal the total of lines (50340 + 50341 + 50330 + 50331) from boxes (16 + 16A + 17 + 17A) of all your T4 slips.
3. Your province of residence on December 31 is Quebec. Line 50310 cannot be more than the total of lines (50340 +50341 + 50330 + 50331).Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.