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I am unable to continue my tax, it keeps saying that this wasn't expected but we're working on fixing it
March 11, 2025
2:50 PM
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Troubleshooting
Yes, I'm getting the same error. Called their customer service department 3 times, everyone gives you a different runaround. Seems like they don't communicate with their customer service reps to inform customers what is going on. Won't be using TurboTax anymore, switching to Wealth simple.
March 12, 2025
2:21 AM
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Troubleshooting
@akmatovalmira Our development team is working on resolving that issue.
We appreciate your patience.
March 12, 2025
2:44 PM