Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to continue my tax, it keeps saying that this wasn't expected but we're working on fixing it

 
1 Reply
Dino82
New Member

I am unable to continue my tax, it keeps saying that this wasn't expected but we're working on fixing it

Yes, I'm getting the same error. Called their customer service department 3 times, everyone gives you a different runaround. Seems like they don't communicate with their customer service reps to inform customers what is going on. Won't be using TurboTax anymore, switching to Wealth simple.