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Troubleshooting
The expenses are not showing up on either my spouse's return nor mine.
I'm in Ontario.
I called the supportline and my query was escalated to the first tier IT support and then to the next tier IT support. Nothing resulted from the call other than telling me that I must not be able to claim childcare expenses (or something about my profile) and that I should consult with a tax expert. Not the best way to end a call.
I am convinced this is a system glitch that needs to be addressed.
March 11, 2025
3:48 PM