Troubleshooting

@daithidazzle 

I am not sure what I did. I use the online filing, not the desktop app, so I cannot print my return. I reviewed the file and manually removed the T5 forms (I did not receive any T5 forms this year because interest earned was too small, so I needed only to enter the interest under other investment income). I also removed another form--I do not recall but it was maybe a capital gains form--that was automatically included when I began my return. I think it was included because we used the form once about six years ago. I am guessing that TurboTax saves certain info and auto-populates your return each year with certain forms.

 

So basically, I reviewed the entire return and unclicked some forms that had been included, which I did not need this year. I also cleared my browser history and cookies a few times. Not sure if that helped. 

 

And I kept checking back every few hours. And teh last time, it let me file. I really don't know what did the trick.