Troubleshooting

IN PRAISE OF TURBOTAX.

 

I have been maintaining a Microsoft Excel spreadsheet which tries to predict in late December how TurboTax will calculate my income tax for April. Each column (year since 1982) on my spreadsheet has over 700 cells filled with equations and data. As a tax payer, my profile is relatively simple compared to people who operate a small business.

 

I am blown away by the complexity of the TurboTax software which creates a one size fits all product.

 

I have been a liaison in the past between Rev Quebec and TurboTax to deal with a hidden programming bug about post retirement employer benefits. I found the high level employees at TurboTax in Calgary to be very responsive and motivated.

 

To me, TurboTax is one of the best software products that I have ever seen, coming from a retired programmer who used to deal with robotic software containing millions of lines of code.