Troubleshooting

Interesting. How many TurboTax  years do you have on your computer?
I was not able to use 2023. I have not yet tried 2024.

I have 2021 and 2022 loaded which worked fine.

I did update the Virtual C++ distributable, though that didn't work.

I also called the support desk, walked through a number of file checks (i.e. was Turbotax installed correctly) and various other items before they through their hands up.

 

I am a bit hesitant to uninstall TT2021 or TT2022 in case I need it in the future. (I seriously doubt an audit will occur, but just in case)

 

Best of luck getting TT2024 to work