Troubleshooting

good morning, I tried clearing the cache, using different browsers, iphone, windows desktop and same problem.  I paid for the return already and was doing the final reviews and this is where the pension "optimizer" kicked in and just stalls, not moving the review forward. I already know I just do 50/50% every year with my spouse, I don't need to optimizer...   I tried to copy the joint return, but when I try to open the new copied joint return, it starts off at the same optimizer, so I am not further ahead.  As others have said, calling support does not seem to help either?