Troubleshooting

I’m having the same issue and I don’t understand what the fix is. I imported the data from CRA,  they in fact add up to the total they say is wrong but is right. What’s the fix?  The fact that the error isn’t mine is exceedingly frustrating and the offers to pay to speak to someone are annoying and not particularly helpful since I’m pretty confident the error isn’t mine. 
Please advise