Troubleshooting

When using TurboTax Desktop, yes, you can download on up to 3 computers, and yes, the LC is attached to the owner's account. When you go to download the software on a second computer, you will sign into the accountholder's account—that is a security put in place. Note that if you are downloading your software to a second or third computer, the information from your tax return that you completed on a separate computer will not be visible to you, unless you send that tax file to that other computer. For example, if you purchased a new computer, you would need to download your software to the new computer and then take the files saved on your old computer and transfer them to your new computer so that you have access to those tax files. 

 

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