When I search for an issue in the Support or Community sections of the Canadian section of turbo tax, as expected, Turbotax returns a list of possible articles, posts and FAQ of potential interest. Unfortunately when I click on any of them, I get the following error message "Access denied. You do not have sufficient privileges for this resource or its parent to perform this action."
The following may be relevant:
1) I am logged in,
2) I have tried two different browsers (Edge & Firefox) and got the same results,
3) Rebooting had no impact,
4) I am on the Canadian site (URL = https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-search) ,
5) If I just browse through the community postings, I can click on them and view them without a problem; the issue occurs only when clicking on a search result.
Any suggestions?
