Troubleshooting

That does not apply in this case, as I've indicated already that box 10 indicates QC which is Quebec. 

 

Box 17 and 17A reference QPP which apply to Quebec (QC). It states QPP in boxes 17 and 17A, so of course it is for Quebec only...because it is QPP....

 

Your response does not help in any way. The Government of Canada and the Canada Revenue Agency have reviewed and confirmed that my T4 (for QC), which has $0 in Box 17 and an amount in Box 17A is absolutely correct.  As I have mentioned, the T4 was for employment near the end of the year, when the CPP/QPP limits which would have been in Box 17 was already maxed out. Because it was already maxed out by the time this employment took place, there is $0 for Box17 for this T4. 

 

Your software which I purchased, to file my taxes, is erroneously applying a block and flagging an error when I enter the T4 as it was correctly issued. This is preventing me from entering and saving the tax return and the T4. Your application requires an adjustment. 

 

Please fix asap.