Bolduser
New Member

Troubleshooting

I am using the turbotax standard version for windows and I am told by the software that I have the most recent version but Annex 3 is still splitting capital gains before and after June 24!! What can I do to get the right Annex 3.  Thanks

Bolduser
New Member

Troubleshooting

Hi! I am using TURBOTAX Standard for Windows and even if it tells me that I have the latest version, the Form 3 and Form G (Quebec) are not yet updated...What should I do? Thanks

Troubleshooting

@Bolduser, Schedule 3 should be updated now.

Bolduser
New Member

Troubleshooting

No it is not and as I am trying to look for an updated version it says that I actually have the latest version!!

Troubleshooting

@Bolduser All forms were unlocked as of March 20th.

 

Please manually update your software. (Help>Update) If that doesn't work, please try reinstalling it. It will not delete your saved returns. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). 

 

The current English Desktop version (as of March 22, 2025) is Version 00.01.52 Build 5005 068G23.

 

Bolduser
New Member

Troubleshooting

What is the number for the french version?

Thanks

gordpope
Returning Member

Troubleshooting

Well, I just downloaded and re installed the version you mentioned.  My problem still remains, which is:

I fill out a T5008 slip showing a cost or Book value  Box 20 as well as Proceeds or settlement amount Box 21.  I labeled the type of income as Capital Gains.  When I did this exact same thing for my 2023 filing, these numbers appeared on form Schedule 3 Supplementary schedule under the From 5008 heading.  These numbers were used to calculate my capital gain/loss tax result.  In the current version for 2024, nothing from the T5008 shows up on this form and no changes happen with my tax payable./refund.  This no matter how much capital gains I put on the T5008 form.  While I would love to get these gains tax free, I'm sure the CRA will be less than pleased.  Am I doing something wrong ?

Troubleshooting

I'm using the desktop version of Turbotax and have the same problem. Gave up trying to make T5008 work and manually entered all cost base/proceeds in Section 2 of Schedule 3. This does not give you the ability to specify if the sales were period 1 or 2, Turbo Tax seems to make its own decision to put this in Period 2. Guess it doesn't matter if the inclusion rate is 50% for either Period.

 

What is equally frustrating for me is that some of the T3 slips generated by mutual fund companies list the split (Boxes 52/53) while others report only the total in Box 21. TurboTax refuses to acknowledge Box 21 anymore leaving the user to re-enter the value in Box 52 and/or 53.

Troubleshooting

@FredFllint Thank you for the feedback, and we appreciate your patience. For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Troubleshooting

Hi @TurboTaxAniqua 

Do you have a solution for T3 error in Box 37? Sum of box 58 and 59 equals box 37 but error says the sum is incorrect. All values are in decimals copied from a paper T3. Thanks