- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I reported this issue to TurboTax in early January and opened another ticket this week because they claimed "Schedule 3 was fixed". Either way, it's been over 2 months and apparently TurboTax cannot find anyone who knows how to multiple a percentage by an absolute number and produce an absolute number as a result. Most of their coders and most of their management team need to find jobs they can actually do. And if TurboTax outsourced all this work this year then not only do they need to complete all of the firings I just mentioned but they need to insource that work to people who can actualy do it. I've had this product every year for over 30 years, all the way back to its origins as QuickTax, and I've never seen such poor quality control and lack of a sense of urgency around the impact they are having on their customers. Absolutely embarrassing for their brand. It's been TurboCraps this year.