haffers
New Member

Troubleshooting

from an AI search relating to this issue...

 

The Canada Revenue Agency (CRA) is generally aware of issues affecting NETFILE submissions, but specific awareness of the error code 95365 related to Line 17600 and Form T936 is not explicitly confirmed by the CRA in the provided search results. However, users have reported similar issues with tax software, suggesting that the problem may be more related to software errors rather than a CRA system issue.

  1. Software Issues: Many users have experienced errors with tax software, such as TurboTax, where Line 68140 in Form T936 does not automatically populate correctly, leading to errors like code 95365. This suggests that the issue might be with the software rather than the CRA's NETFILE system.

  2. CRA Response: While the CRA may not have directly addressed this specific error in the search results, they typically provide guidance on resolving errors through their website and customer support. Users have reported that after contacting the CRA, their NETFILE accounts were unlocked, and they were able to resubmit their returns successfully.

  3. NETFILE Lockouts: If you encounter multiple failed submissions, your NETFILE account may be locked, requiring you to contact the CRA to unlock it. This is a standard security measure to prevent excessive attempts.

In summary, while the CRA is likely aware of general issues affecting NETFILE submissions, the specific error code 95365 seems to be more related to software glitches rather than a CRA system problem. Users are advised to contact their tax software providers or the CRA for assistance.