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Troubleshooting
That link says:
Step 2
- Go to our Contact Us page.
- Follow the prompts and enter your information. Once you've entered your info, a phone number and incident ID will appear. Make a note of your incident ID.Call the number provided. A specialist will process your claim.
But there are no prompts on the Contact Us page or any place to enter information on the contact us page that I can see. Where do I find the prompts to enter the information and get an incident ID?
a week ago