Troubleshooting

We do not have a desktop/download version for Mac. It is for Windows OS only. This information is stated on the product box as well. 

 

You can request a refund for your TurboTax product within 60 days of the original purchase date. Fill out and submit the form below.

If you bought TurboTax from our website, you'll find your order number in the email you received after purchase.

If you bought TurboTax through a retailer, you'll find your order number and licence code in your email (for online orders) or on the product box (if you received one).

You can submit an online Refund Request.

 

Thanks for choosing TurboTax.