First, thank you for your helpful reply.
Second, yes, I bought the right product and Used the 16 digit code supplied on the printed sheet in the box.
Third, all of my attempts to ente the access code were futile.
I have used TurboTax for my personal taxes for several years and have never experienced the difficulty in using this years version.
I am convinced that the access code is faulty and I will eventually return it to the retailer, Staples.|
Respectfully,Cecaudi
