Troubleshooting

@JRH58 For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Troubleshooting

That doesn't work. it only fixes the problem of error message of box 52+53 not equal box 21

however the the information in T3 doesn't know populate to T936 as OP stated and there is still a problem to netfile the return.

 

this becomes a joke already where you say something as the representative of Turbotax same as the early email that i received however that doesn't fix the problem whatsoever.

KS79
Level 1

Troubleshooting

The fix worked aniqua! Thank you so much for your hard work I’m sure being a moderator can be a pretty thankless job at times!

wjcook
New Member

Troubleshooting

Hello

has the error been fixed? i have split the T3 cap gains 10% me, 90% my husband. i cant file and the numbers do not appear correctly on schedule 3. please advise. thank you

Troubleshooting

Hi All

 

I know this has been very frustrating.  I have the same issue and got locked out.  Spoke to a very friendly CRA agent.  

CRA and the Tax Prep software companies are working this fix.   Part of the issue lies with CRA implementing the capital gains change in their system before it was approved by Parliament, so there is a now a rush to walk this back.  

I’ve been told that any interest penalties as a result of late filings will be waived if it relates to this issue specifically.  It doesn’t help those that are in a refund position and looking for their money. 

I would urge everyone to be patient as they sort this mess out.   It will also save you refilling spousal returns as the software is not allocating 50% as it should.  


Troubleshooting

@KS79 You're welcome! We are glad it worked for you.

Troubleshooting

@wjcookTry this workaround: enter 100% ownership at the top and then half of all values into boxes, for each person. (I also only entered capital gains in box 53, using the same value as line 21, half the total, instead of dividing the time periods.).

Then the values for line 68140 on T936 were correct and agreed with Schedule 3 line 17600, and I could NETFILE both returns. 

wjcook
New Member

Troubleshooting

Thank you Antiqua, however, i only want 10% and my husband 90%...will i need to recalculate all of the values on the T3 to represent new values or only the cap gains?

Troubleshooting

I suggest waiting a day or so... maybe check for an update to the software and if it happens, go in and check that the numbers are populating into the T936 form for the T-3 slip.  All this messing with numbers just to get it to work is not the best fix. Just sayin.

Troubleshooting

My problem is if the total taxable capital gain on line 19900 on schedule 3 is positive, the T936 issue goes away and the capital gain on the T3 is shown correctly on line 68140 but if you are reporting net capital loss on schedule 3 line 19900 than the T936 does not pick up the amount of capital gain from the T3 slip.  That is my problem and nothing to do about splitting the T3 slip with spouse