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Troubleshooting
I followed your suggestion Aquila and I am no further ahead than I was and your phone and message system is not working as I spent at least over half an hour trying to get either of them to no avail. The reply I received from CRA is the same that I have received before and my netfile was not accepted as before. When can we expect this problem to be fixed properly so we can file Our income tax instead of having to try this and that. The reason I bought the software for years it is because it used to work not for me to do trial and error until April 30. Thank you for your assistance in this matter. Here is a picture of the document I received from CRA. I split my capital gain with my husband.
code 95365 -There is an entry on the Form T936 and/or on the Schedule 3 and one of the following situations applies to your return. Please verify your entries and make any necessary corrections.
1. You reported a capital gain from a T3 slip on line 17600 of Schedule 3.An entry is also required on line 68140 in Chart A of Form T936. Line 68140 cannot be less than line 17600.
2. There is an entry in line 68140. You also have to report a capital gain (loss) on line 17600. If the total capital gains (or losses) from all your T3 slips is 0, your software should generate an entry of “1” on line 17600.
3. There is an entry on line 68140. You must also have an entry on line 68150. If line 68140 minus line 12in Chart A is zero, your software should generate an entry of “1”on line 68150.
4. There is an entry on line68150. An entry is required on line 68140. Line 68140 cannot be less than line 68150.
Thank you.