mikejbird
New Member

Troubleshooting

I shouldn't have to move the .tt23 file anywhere. It is in a folder mike/documents/turbotax/2023

What file extension are you looking for?

I solved the problem myself.

I double clicked on the .tt23 file and it opened Turbotax for 2023.

I exited Turbotax 2023.

I started up Turbotax 2024, and this time it could see the .tt23 file.

But I shouldn't have to do anything. What if I didn't have Turbotax 2023 still on my system?

You are doing something wrong.

This is the 2nd time in arow that I've had the same problem. I shouldn't have to call your support line to have your software see last years file...